语言 良好的沟通能力,能用当地语言和英语进行书面和口头沟通(熟练读写,简历口语交流 可以借助工具) 软技能 * Good communication skills, both written and verbal in local language and English良好的沟通能力,能用当地语言和英语进行书面和口头沟通 * Problem resolution skills解决问题的能力 * Can perform under stressful and stringent timelines with minimal help能够在压力和严格的时间安排下,在极少的帮助下完成工作 * Manage multiple assignments simultaneously and coordinate with users for timely completion同时管理多个任务并与用户协调以及时完成 * Highly flexible in working hours and shift rotation高度灵活的工作时间和轮班 * Prepared to participate in an on call rotation scheme接受排班制度 * Prepared to work in weekends if needed可以接受周末工作 * Strong customer focus以客户为中心 * Ability to work independently as well as in a team具有独立工作和团队合作的能力 * Proactive in learning, maintaining large volumes of information积极学习,掌握大量信息 * Propose ideas for improvements提出改进意见 技术能力 * Server OS: Good knowledge of Server Operating systems, such as Windows and Linux (basis) 服务器操作系统:熟悉服务器操作系统,如Windows和Linux(基础) * Database: Basic knowledge on database environments 数据库:数据库的基本知识 * AD: Good knowledge on maintaining accounts/clients in Active Directory and basic GPO knowledgeAD域控:熟悉AD域中帐户管理/客户和基本的组策略知识 * Network: Good knowledge on LAN setup, including wireless. 网络:熟悉局域网设置(包括无线) * DC Facilities: Good knowledge on server room components like Power, UPS数据中心设施:熟悉机房设备,如:电源、UPS 等 * Client OS: Good knowledge and hands on experience in client Operating systems客户端操作系统:良好的客户端操作系统知识和实际操作经验 * Desktop Security: Basic knowledge of antivirus deployment and update, patch management, monitoring and reporting桌面安全: 了解防病毒部署和更新、补丁管理、监控和报告 * Client devices: Hands on experience in OS deployment / provisioning, common application installation and troubleshooting, hardware knowledge...